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Consisting of contributions from our Associated Writers, Features covers a wide range of opinions on topics affecting the UK's estate and letting agents. Join the debate by logging-in and leaving a comment.

Features > PropTech & Innovation

Five key ways that estate agents should be using social media in 2023

By EAT & LAT Team

Estate agents have the challenging job of creating relationships and...

Is your tech strategy ready for 2023?

By Sarah Dearden

You are aware of the business benefits of digital transformation. You...

When the going gets tough, focus on your leaky bucket

By Nick Ball

As economic signs increasingly point to a contraction in the...

Problems setting up a client account? Here's what to do

By EAT & LAT Team

Over the last few months, The Letting Partnership has seen...

Going digital is the answer to sector compliancy woes

By Martin Cheek

If recent headlines are anything to go by, estate agents...

Digital transformation: five tips for success

By Sarah Dearden

Digital transformation is not a new concept. It has been...

How we created an industry-leading culture of innovation

In a recent McKinsey poll* 85 per cent of people...

Video interviews versus podcasts - what do you need to know?

By Lee Dahill

In recent years, we’ve witnessed a massive influx of channels...

Property Natter – why is the property market joining the podcast party?

By Nat Daniels

If there’s one thing that received a boost as a...

How to get the best return on investment from Facebook ads

By The ValPal Network

Facebook has been a platform which has opened the door...

Video tours? I don’t see it myself!

By Colin Shairp

There was an article in Estate Agent Today recently that...

Agents - it's time to get clever with property tech

By Kate Bould

Estate agents use property technology each and every day for...

Agents doing what they've always done cost viewings

By Richard Abbots

There are many myths about using virtual tours to sell...

Tech can help agents expand and improve their bottom line – here’s how

By Craig Vile

Technology can be utilised to grow and advance a company's...

The identity revolution is here…how will agency be affected?

By John Abbott

Just this month, the Government Property Agency kicked off its...

Proptech and the future of the UK’s economy and property market

By James Dilgul

Although Chancellor of the Exchequer Rishi Sunak’s Spring Statement did...

A smart acquisition: Vouch and Goodlord 18 months on

By EAT & LAT Team

In July 2020, two leading lettings technology disruptors - Vouch...

What can estate agents learn from tech companies?

By Sam Hunter

When was the time you actively learned something new from...

Property Natter – meet the blockchain network quietly taking agency by storm

By Nat Daniels

Until a few years ago, you would have been forgiven...

Going granular - why digging deep into residential property data is a must

By Nigel Ross

With the new year in full swing, agents around the...

How to prepare for lettings in 2022 and beyond using PropTech

By EAT & LAT Team

In this guest feature, James Dilgul, Head of Marketing at Fixflo,...

How my predictions on agency and PropTech from recent years have come true

By Peter Grant

The last 18 months have been full of ups and...

Video interview - what are the benefits of third-party integrations?

By EAT & LAT Team

In this latest video interview with the industry, Estate Agent...

How PropTech Can Help You Win More Instructions

By Richard Price

PropTech has seen a surge in uptake over the last...

Video interview - why is tech adoption so important for agents?

By EAT & LAT Team

In this latest video interview, exclusively available for EAT &...

Could tech be the answer to inflated timescales (and tempers)?

With soaring property prices, supply continuing to be outstripped by...

Is your business ready to offer the best digital experience to your customers?

By EAT & LAT Team

In this thought leadership article, Videosign CEO Steven Tallant looks at electronic...

Video interview - why is digital property staging crucial for agents?

By EAT & LAT Team

In the latest exclusive interview for our Weekend Features section,...

Video interview – is a single PropTech solution the way forward for agents?

By EAT & LAT Team

In this latest exclusive video interview, EAT’s video reporter Chris Buckler – an agent...

Alto Q&A - how changes made during lockdown set this agent up for success

By EAT & LAT Team

What estate agency is going to look like in the...

How using the right tech can help to transform an agency’s business

By Peter Grant

Tech, as has been shown more than ever during the...

Video - why is consumer-centric tech important for agents?

By EAT & LAT Team

In this latest video interview exclusively for EAT & LAT...

Video – what can UK agents learn from their Australian counterparts?

By EAT & LAT Team

In this latest video feature, EAT’s video reporter Chris Buckler...

Revealed - how automation can help agents keep their businesses fully secure

By Peter Grant

A recent news story will have set alarm bells ringing...

Property Natter: how can agents ensure they don’t suffer costly missed opportunities?

By Nat Daniels

Let it never be said that this column isn’t here...

Transactions time – how long and how much of a difference can agents make?

By Emma Vigus

Anyone working in residential property knows it is taking longer...

Property Natter: how tech-led will estate agency be in 10 years?

By Nat Daniels

Around 18 months ago, just a few months before the...

Revealed: how digital innovation is transforming estate agency

By Tom Hodgson

The growth of the internet and technology has transformed virtually...

How Open Banking will transform the lettings industry

By Joanne Jackson

Banking has gone through radical changes in the past few...

Cutting through the noise – evaluating the volume of estate agent partnerships

By Trevor Youens

We recently conducted a survey and discussion session with estate...

PropTech revolution: how will the sector look in 2025?

By Chris Cole

Over the next few years, the property sector is set...

Watch: what is the future of lettings sector PropTech?

By EAT & LAT Team

In a video interview for Letting Agent Today, Neil Cobbold,...

What would you do with an extra 6.5 hours a week?

By Mark Hinkins

You could make about 65 more cold calls, or hold...

PropTech: What are the biggest questions on Apps vs APIs?

By Matthew Goddard

In my previous Estate Agent Today feature, I endeavoured to...

Watch: Ed Mead talks PropTech and Foxtons' acquisition of D&G

By EAT & LAT Team

In a video interview for Estate Agent Today, property professional...

The property sector needs to keep up with changing consumer behaviour

By Offer Peylan

Last year saw a monumental shift in almost every aspect...

Watch: will property viewings ever be the same?

By EAT & LAT Team

A panel of estate agents recently participated in a webinar...

Property Natter - are virtual viewings now absolutely integral for agents?

By Nat Daniels

Pre-pandemic, virtual and video viewings were a nice little add-on...

How is tech changing the role of letting agents for the better?

By Elad Ben-Ami

Since the outbreak of the pandemic, we have all seen...

Why 2021 is the year agents should move away from being technologists

By Anton Babkov

Technology has advanced in leaps and bounds in recent years,...

What can estate agents learn from retailers?

By Healy Hynes

If your house is anything like mine, the postman has...

Why Facebook is a great alternative to property portals

By Christopher May

While the property industry has suffered far less than other...

The PropTech revolution is re-invigorating the rental market

By Chris Cole

There’s no doubt that the property market underwent a tumultuous...

How can PropTech adapt within an uncertain market?

By Simon Tillyer

Ever since the initial ripples of innovation in the 1990s,...

What should agents look for in a software provider in 2021?

By Richard Price

If this year has taught us anything, it's that estate...

Giraffe360 invests £3.5m in ‘camera-as-a-subscription’ service for agents 

By Frederic Benisty

Here at Giraffe360, the PropTech startup, we have raised a...

What is blockchain and can it really help estate agents?

By Miles Jacob

Property sales take a seriously long time to complete. There...

Top 10 things to consider before picking rental payment PropTech

By Neil Cobbold

According to the annual Property Week PropTech survey, almost 48%...

Lettings 2.0 - technology alone isn’t the answer

By Corey Cummins

The UK lettings market is no stranger to technology. But...

Six ways innovation is transforming the lettings sector

By Michael Cook

Tenant enquiries and property viewings unsurprisingly slowed this spring, due...

Electronic signatures are helping agents to weather the 2020 storm

By Mary Burke

2020 has definitely been a year of change. With little...

Tips for growing your management portfolio in uncertain times

By Simon Bushell

Despite the recent effects of the Covid-19 pandemic, there is...

Navigating through the Covid crisis and beyond with AI

By Tom Reiss

There will not be a single business within the property...

Video interview - expert advice on how to utilise live stream viewings

By EAT & LAT Team

In a video interview for Estate Agent Today, property professional...

Property Natter - the property industry should track Zoom’s phenomenal growth

By Nat Daniels

“Let’s Zoom later”, “are we Zooming in the morning or...

Technology is central to solving property’s mismeasurement issue

By James D. Marshall

To most people, purchasing a home is the single most...

Property Natter – who are the challenger portals?

By Nat Daniels

The only story that has come remotely close to pushing...

Video – Homesearch portal: will it be ‘the future of the industry’?

By EAT & LAT Team

In a video interview for Estate Agent Today, property professional...

Remote viewings – how does the latest technology look?

By John Cooper

In this time of economic uncertainty, more and more people...

Why Open Banking is the future of rental payments

By Glyn Trott

Much like PropTech, Open Banking has been used as a...

‘Agents will be a big part of Zoopla’s growth’ - Q&A with Charlie Bryant

By Marc Da Silva

More than 18 months on from the acquisition of ZPG...

Property Natter – who will be the property disrupters of the 2020s?

By Nat Daniels

The 2010s were a good decade for disrupters. Early on,...

Property Natter - meet the teenager who is shaking up agency marketing

By Nat Daniels

Following on from the second half of the last decade,...

Property Natter: the most revolutionary software product on the market?

By Nat Daniels

First things first, a big happy New Year to everyone....

The government’s PropTech plans have the potential to be good news for agents

By Neil Cobbold

In the firmest sign yet that PropTech has entered the...

Technology can give letting agents new life instead of a slow death

By Trevor Youens

No one would argue that unfair fees and practices by...

‘I want to be a founder’ - Be careful what you wish for

By Russell Quirk

News broke last weekend of a further online estate agency...

Property Natter - Day in the life of…a PropTech founder

By Nat Daniels

In a revival of the Natter’s day in the life...

Video interview – how to nurture leads and increase profit

By EAT & LAT Team

How can estate and letting agents nurture leads who aren't...

Property Natter - what makes for an effective CRM?

By Nat Daniels

In a previous Natter, I promised to talk more about...

Property Natter - how to prepare for Generation Z and Alpha

By Nat Daniels

They will be the doctors, lawyers, teachers, thinkers, leaders and...

It Might Not Be A Popular Opinion But…

By Russell Quirk

Innovate or Die. But What is Innovation? It Isn’t just...

How can technology help letting agents become more efficient?

By Marc Da Silva

Have you asked yourself why technology is so important in...

Property Natter – guide to property startups, Part 2

By Nat Daniels

In the second part of my exploration of startups, I...

Property Natter: a guide to property startups - Part 1

By Nat Daniels

All the most successful startups of recent years – from...

Property Natter - homes of the future

By Nat Daniels

During our school days, most of us did that task...

Why the future of the property industry should be paperless

By Colin Yates

When they first came onto the scene, online-only estate and...

Data unbound – how the rise of public data will redefine property

By Andrew Lloyd

The proliferation of big data is paving the way to...

Why staff training is key to PropTech success

By Neil Cobbold

When you recruit a new member of staff, training should...

Will any portal ever beat Rightmove?

By Graham Norwood

If you want an engaging page-turner novel for cold winter...

Property Natter: a bone to pick with Rightmove and takeaways

By Nat Daniels

I don’t think I can add anything more to the...

VR - the third consideration stage for property buyers

By Tom Murray

Thanks to vast improvements in processing powers, the use of...

ZPG’s Charlie Bryant talks exclusively to Estate Agent Today

By Marc Da Silva

To say legendary ZPG founder and CEO Alex Chesterman left...

Property Natter: could these innovations change the market forever?

By Nat Daniels

How will things be done in the future? There’s no...

Property Natter: are we on the verge of a cashless, paperless society?

By Nat Daniels

Out and about recently, I got to thinking: how often...

Judging a book by its cover: Why user experience matters in PropTech

By Steve Fisher

Why do we choose to engage with one application more...

Marketing automation can make your business smarter

By Marc Da Silva

When Oakland A’s, a small-market team, stunned the baseball world...

Shopping is changing - Time to rewrite those property details

By Graham Norwood

Location, Location, Location: it’s no coincidence the TV show seized...

Three reasons why PropTech has become more than an industry buzzword

By Neil Cobbold

Having recently attended FUTURE: PropTech in London, it struck me...

Agents' PropTech Toolshed: Virtual tours - fab or fad?

By Kristjan Byfield

Firstly, my sincere apologies - it has now been over...

Agents' PropTech Toolshed: Marvellous maintenance

By Kristjan Byfield

Just like that, the Easter Bank Holiday has come and...

Agents' PropTech Toolshed: The progression of sales progression

By Kristjan Byfield

Three weeks has flown by (I missed an early deadline...

Agents' PropTech Toolshed: Choosing and leveraging your software

By Kristjan Byfield

Firstly, a huge thanks to everyone who shared and commented...

Modern agency comes to prime central London

By Graham Norwood

The other day I met with two agents who have...

Agents' PropTech Toolshed: Who am I and recruiting PropTech

By Kristjan Byfield

PropTech has been the industry soundbite for the last couple...

Is the Land Registry about to drag property purchasing into the 21st century?

By Eddie Goldsmith

If you were under any misconceptions about how pivotal a...

Selling ‘off-grid’: helping agents with alternative fuels

By Gregor Dalgleish

In the UK, there are over 3.9 million homes situated...

The case for intelligence-led automated interactions on agents’ websites

By Ville Rissanen

Many industries in the UK are currently facing a tumultuous...

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